Customer Service

  • Shipping & Delivery

    Classes tickets ordered online are delivered electronically through your registered email. Physical items are shipped either via USPS First Class Mail (Books) or other common carrier.

  • Privacy & Security

    Security of the website is ensured the best commercially available processes and system. For our privacy policy please see the complete policy here: Privacy Policy

  • Returns & Replacements

    All class sales are final and nonrefundable upon payment.  You may change your class date to an alternate up to one year from purchase. Physical items must be returned in as new condition within 30 days of receipt, after gaining an approval for the return by emailing

  • Payment, Pricing & Promotions

    Promotions may be time or space limited and not always available.  Class and product pricing is displayed on the website.  Legal Heat retains the right to correct mispriced items even if they are displayed on the website due to human error.

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